500bet Terms and Conditions

01. Introduction & Consent

500bet (hereinafter referred to as "the Platform", "we", or "us") is an online gaming and Sports Betting platform operated through the website https://500bet.onl. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and 500bet.

By registering on 500bet or using any of our services, you confirm that you have read and fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

500bet reserves the right to modify or update these Terms at any time. Continued use of the platform following any changes will be considered your acceptance of the updated Terms. We recommend reviewing this page regularly.

02. Account Register

To access our services, you must create a personal account. During registration, you are required to provide truthful, accurate, and complete information.

• Each individual may register one account only. Creating multiple accounts is strictly prohibited and may result in account closure.
• You are solely responsible for keeping your login credentials (username and password) confidential. Do not share this information with anyone.
• You are fully responsible for all activity carried out from your account, including any unauthorized access by third parties.
• If you need to update any account details, please contact the 500bet support team.
• 500bet may ask you to provide identification or other documents to verify the information submitted during registration.

03. Age & Eligibility

500bet services are for adults only. No one under the age of 18 is permitted to create an account or place bets on this platform.

• During registration, you must confirm that you are at least 18 years of age.
• 500bet may request a copy of your national ID or passport at any time for age verification purposes.
• Providing false information about your age will result in immediate account closure, and any deposited funds may be forfeited.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.

04. Betting Rules

All betting activity on 500bet is governed by the rules set out below. It is your responsibility to read and understand these rules before placing any bet.

• Once a bet is confirmed, it cannot be changed or cancelled, unless 500bet grants an exception in specific circumstances.
• Odds in live betting change in real time. The odds at the moment of bet confirmation shall be considered final.
• If a bet is affected by a technical error or system failure, 500bet reserves the right to void that bet and return the stake.
• 500bet reserves the right to void any bet placed based on incorrect odds or erroneous information.
• Any account found to be involved in betting manipulation, match fixing, or suspicious activity will be suspended immediately.
• Minimum and maximum bet limits are set separately for each game and sport. 500bet reserves the right to change these limits.

05. Payments & Transactions

500bet supports a range of payment options, including popular mobile banking services in Bangladesh. All financial transactions are processed through secure, encrypted channels.

• Deposits are generally credited to your account instantly. Some payment methods may require a short processing time.
• Withdrawal requests are typically processed within 1–3 business days after verification.
• Your account must be fully verified (KYC completed) before you can make a withdrawal.
• We recommend using the same payment method for both deposits and withdrawals.
• 500bet reserves the right to suspend transactions and conduct an investigation if money laundering or fraud is suspected.
• Using a third-party account for deposits or withdrawals is strictly prohibited.

06. Bonuses & Promotions

500bet regularly offers a variety of bonuses and promotional deals. All such offers are subject to specific terms and conditions.

• Each bonus carries its own wagering requirements. Please read the relevant terms carefully before claiming any bonus.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the specified wagering requirements have been met.
• Attempting to claim bonuses through multiple accounts or from the same device or IP address will result in account closure.
• 500bet reserves the right to modify, suspend, or cancel any promotional offer at any time.
• In the event of any bonus-related dispute, 500bet's decision shall be final.

07. Responsible Gaming

500bet believes gaming should be a source of entertainment — not addiction or harm. That's why responsible gaming is at the core of everything we do.

• If you feel that gaming is having a negative impact on your life, please reach out to our support team.
• You can set budget limits, session limits, or self-exclusion on your account at any time.
• Visit our Responsible Gaming page for help with problem gambling.

08. Privacy

The protection of your personal information is a top priority for us. Our Privacy Policy details how we collect, store, and use your data.

• We do not sell your information to third parties.
• Information may be shared with relevant authorities where required by law or for fraud prevention purposes.
• To learn more, visit our Privacy Policy read.

09. Account Termination

500bet may temporarily suspend or permanently close your account under the following circumstances:

• Breach of any provision of these Terms.
• Registering with false information or concealing your identity.
• Involvement in manipulation, fraud, or any other dishonest activity.
• Operating multiple accounts.
• Violation of age-related rules.

You may request the closure of your account at any time. Any available balance (where valid) will be returned following account closure.

10. Dispute Resolution

If you have a complaint or dispute, please contact the 500bet support team directly in the first instance. We take all complaints seriously and work to resolve them as quickly as possible.

• We aim to provide an initial response within 5 business days of receiving your complaint.
• Complex cases may take up to 30 days to resolve.
• If a resolution cannot be reached through support, the matter will be settled through an arbitration process.
• In any dispute relating to these Terms, 500bet's interpretation and decision shall be considered final.