All Questions
Register
Deposit
Withdraw
Bonus
Game
Security
Registration & Account
To register at 500bet, you need an active mobile number, a valid National ID (NID), and you must be at least 18 years old. The entire registration process is done online and takes just a few minutes.
No. Under 500bet's policy, each person may only hold one account. Attempting to open multiple accounts using the same mobile number, NID, or bank account may result in all associated accounts being suspended.
After registration, you'll receive an OTP on your mobile to verify your number. Then upload photos of the front and back of your NID. Verification is usually completed within 24 hours.
No, registration at 500bet is completely free. There are no registration fees or processing charges. Create your account and claim a welcome bonus on your first deposit.
After logging in, you can update your email, address, and contact details from Profile Settings. To change your NID number or date of birth, please contact the support team.
Deposits & Payments
The minimum deposit at 500bet is just BDT 500. Deposits via Mobile Banking, Nagad, and Rocket are processed instantly, with no extra charges added to your balance.
Deposits are usually instant — funds appear in your account within 1–5 minutes of completing a mobile banking payment. During peak times or due to technical reasons, it may take up to 30 minutes.
The following payment methods are currently available at 500bet:
- Mobile Banking (Personal & Merchant)
- Nagad
- Rocket (DBBL)
- Bank Transfer (selected banks)
- Cryptocurrency (USDT)
If a deposit fails, wait 30 minutes first. If the amount was deducted but hasn't been credited to your account, contact live chat support with your transaction ID. We'll resolve it within 24 hours.
Withdrawals & Cash Outs
Withdrawal requests are typically processed within 1–24 hours. Mobile banking withdrawals (Mobile Banking, Nagad) are generally the fastest. Bank transfers may take 1–3 business days.
The minimum withdrawal amount at 500bet is BDT 1,000, and the maximum daily withdrawal limit is BDT 100,000. VIP members may have higher limits.
Yes, account verification must be completed before your first withdrawal. Withdrawal requests will not be processed without verification. This is in place for your security.
No, bonus funds cannot be withdrawn directly. Every bonus comes with specific wagering requirements. Once those requirements are met, any winnings from the bonus can be withdrawn. Full terms and conditions for each bonus are listed on the promotions page.
Bonuses & Promotions
A welcome bonus is automatically credited when you make your first deposit after registering. The bonus amount depends on the size of your first deposit. Log in and visit the promotions page to see the current bonus offer.
A wagering requirement means you must place bets totaling a set multiple of your bonus amount. For example, a 30x requirement on a BDT 1,000 bonus means you need to wager a total of BDT 30,000. Bets on any eligible game count toward this requirement, though some games may contribute at a lower rate.
Log in to 500bet every day to find your daily bonus on the dashboard. Staying active and playing regularly unlocks special cashback offers, free spins, and reload bonuses.
Games & Betting
500bet offers betting on more than 20 sports, including cricket, football, tennis, badminton, basketball, and kabaddi. Live betting is available for IPL, BPL, World Cup, and Premier League matches.
Yes, 500bet offers full live betting. You can place bets at any point during a match with real-time odds. Live streaming is also available for select matches.
Every slots game has an RTP (Return to Player) rate, which typically falls between 94%–97%. This means that for every BDT 100 wagered, the average expected return is BDT 94–97. RTP details for specific games can be found in the game lobby.
Log in and go to the Bingo section. Browse active or upcoming bingo sessions and purchase your tickets. Once a session begins, numbers will be called — match them against your card. 500bet Bingo runs multiple sessions every day.
Security & Support
500bet operates under an international gaming license and keeps your data secure with SSL encryption. Our payment system uses bank-grade security technology.
On the login page, click "Forgot Password?" Enter your registered mobile number or email. Verify via OTP, then set a new password. The entire process takes under 2 minutes.
The 500bet support team is available 24/7. Ways to get in touch:
- Live Chat — fastest option, icon located at the bottom-right corner of the site
- Email — [email protected]
- Social Media — send us a message on our official page
Responsible gaming means playing for fun within your own limits. At 500bet, you can set your own daily or weekly deposit limits, activate self-exclusion, and temporarily suspend your account if needed.
If you notice any suspicious activity, change your password immediately and notify support via live chat. Our team will secure your account right away. Always make sure you are using the official 500bet site.
If your question isn't answered above, contact our 24/7 live chat support directly. Our support team is always ready to assist you.
500bet FAQ — Detailed Information
500bet is one of Bangladesh's most popular online gaming platforms, with thousands of players enjoying Sports Betting, slots, bingo, and Live Casino every day. New users often have questions — how to register, how to deposit, how to withdraw winnings. This 500bet FAQ page provides clear, detailed answers to all of those questions.
Signing up at 500bet is quick and easy — just enter your mobile number and basic details to create an account in minutes. You'll receive a welcome bonus on your very first deposit. Depositing via Mobile Banking, Nagad, or Rocket is completely hassle-free, with a minimum deposit of just BDT 500.
Withdrawals are simple and secure. Once your account is verified, you can submit a withdrawal request at any time. Funds typically arrive within 24 hours. 500bet's withdrawal system is completely transparent — no hidden fees.
The bonus system is one of 500bet's biggest highlights. Beyond the welcome bonus, you can also enjoy daily reload bonuses, weekly cashback, and free spins during special events. The terms and conditions for every 500bet bonus are clearly listed on the promotions page, so it's worth a quick read before claiming.
Security is a top priority at 500bet. Every account is protected with SSL encryption, two-factor authentication, and a 24/7 fraud monitoring system. Tools for responsible gaming — including self-exclusion and deposit limits — are also available.
If you can't find the answer to your question on this FAQ page, don't hesitate to contact our support team. Our agents are always on hand to help you.